Why we collect information
The Radio Group collects information to assist us in delivering a superior level of product. We collect information to gain a better understanding of our customers and their needs and thus provide more valuable services. This helps us to determine how best to provide useful information to customers and to understand which parts of our Web sites and Internet services are of most interest to them. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, updates, special offers, promotions, and events that you might like to hear about.
What information we collect
The information we learn from customers helps us personalize and continually improve your experience with our products and services. Here are the types of information we gather.
Our servers automatically collect certain non-personally identifying information, such as your computer’s IP address, the type of browser in use, and pages viewed, streams viewed or listened to and when you visit our Sites. We use this information to understand how visitors navigate through our Sites and use our products, to enhance your experience while using our Sites, and to make the materials we post as valuable to visitors as possible. We do not link this information to personally identifiable information.
Information You Give Us:
We receive and store any information you enter during account creation or any information you voluntarily provide us in any other way. You can choose not to provide certain personally identifiable information, but then you might not be able to take advantage of many of our features. We use the personally identifiable information that you provide to us for such purposes as responding to your requests, customizing your experience, improving our product, and communicating with you.
How we use the information collected
There are a number of situations in which your personal information may help us give you better service. It helps us gain a better understanding of how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services. This information is also used to improve our software and services by providing personalized content recommendations, location customization, and/or personalized help and instructions. We track content accesses and downloads for the purpose of paying royalties and license fees to third party providers, such as record labels, advertisers and other copyright holders and content distributors. When you create an account — providing your name, email address, zip code and birth date — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal ID — in many cases simply your email address, because it is unique and easy to remember. You have the option for streaming services to “remember” you, and your favorites or other preferences you have set will be available automatically, and on occasion greet you by first name. Some this information may, on occasion, be transferred to 3rd parties to automatically fill in relevant form fields and simplify the process. This information is not stored on the 3rd party Web site until you submit the form. However, once the form is submitted, then this personally identifiable information may be stored on the 3rd party Web site. If you use a message board, chat room or other means of public communication, you should be aware that any information you share is visible to other users. Personally identifiable information you post as a message to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Radio Group is not responsible for the personally identifiable information you choose to submit in these forums.
Technologies used to collect information.
Although persons of all ages may visit our Web sites and participate in activities that do not require the collection of personal information, we do not knowingly or intentionally collect personal information from children under the age of 13. Except for the limited circumstances listed below, we will automatically reject and delete the registration or entry of any person we believe in good faith to be underage. Any false or fraudulent registration or entry from a minor will be deemed to be ineligible and will disqualify the minor from the receipt of a prize, benefit, or other participation. Except to meet Federal Communications Commission (“FCC”) regulations, as required by applicable laws, or other regulatory and legal purposes, we will not use, store, or disclose any child’s personal information to a third party without prior parental consent.
When we disclose information.
Links to other Web sites
Changes to this policy.
Last Updated June 2015