https://swnsdigital.com/us/2022/09/americans-would-rather-shave-their-head-than-contact-customer-support/
1. Having to repeat details when you’re transferred or get disconnected.
2. Having to call or email multiple times to solve a problem.
3. Only having one option to reach out. Like you HAVE to call, no emails.
4. Not being able to reach a REAL person quickly and easily.
5. Terrible hold music.
Weekdays 5 a.m. to 9 a.m.